Insurance, lost and stolen results
What would you like help with?
If your phone or laptop has been lost or stolen
Don't panic! Here's a step by step guide to getting back on track
Phone Care
If you bought Phone Care insurance from e2save, One Stop Phone Shop or mobiles.co.uk.
Rogue insurers
We know a few unauthorised companies are cold calling our customers to try and sell insurance. They didn't get your number from us.
Cancelling Geek Squad insurance
You can cancel online or over the phone.
How do I buy Geek Squad insurance?
Sign up by calling 0800 049 1067 or visiting any Carphone Warehouse store.
Cancelling Lifeline insurance
Just fill in our online form and we'll cancel your policy before your next payment date.
How do I make a Lifeline Insurance claim?
You can claim online, on the phone or by visiting any Carphone Warehouse store.
What insurance policies are available?
You can get Geek Squad insurance for any laptop, USB modem or phone bought from the Carphone Warehouse.
Lifeline insurance policies
Information about all Lifeline products - Note: Lifeline is no longer available to new customers
Geek Squad insurance claims
You can claim online, on the phone or by visiting any Carphone Warehouse store.
